Monday, May 13, 2013

Growing in Listening


Lively interactions with others is one of life's treasures. How many times a day do we find ourselves in conversations? How often in those conversations do we find ourselves completely tuned in? 

Steady listening is a rare thing. Staying tuned in to the person in front of us is really hard. But we can get better at it. And as we get better, life gets richer and richer.

The following is from Susan Chapman. Her most recent book is The Five Keys to Mindful Communication.
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Learning how to switch out of defensiveness into a more humorous, receptive state of mind is a big deal.


By shutting down the channel of communication, we put up a defensive barrier that divides us from the world. In our mind, we justify our defensiveness by holding on to an unexamined opinion that we are right. We undervalue other people and put self-interest first. In short, our values shift to "me first". Closed communication patterns are controlling and mistrustful. We see others as frozen objects that have importance only if they meet our needs.


In-between is a place we normally don't want to enter. We find ourselves there when the ground falls out from beneath our feet, when we feel surprised, embarrassed, disappointed, on the verge of shutting down. At this moment, we might feel a sudden loss of trust, an unexpected flash of self-consciousness. Learning to hold steady and be curious at this point is critical to the practice of mindful conversation.


The in-between state of mind is where we gain both compassion and insight. It is not only where we witness ourselves closing down, but also where we notice the miracle of opening up again. Why and how does this happen? What exactly is it that makes us stop caring about being right and begin taking an interest in another person's point of view? Mindfulness makes us more curious about this turning point, both in our communication with others and within ourselves.